SVAM International

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Presentation

Press Release

A strategic partnership has been formed between Programming Concepts, Inc. (PCI) and SVAM International, Inc.  The terms of the arrangement provide for collaborative marketing and sharing resources.  Customers will be able to realize an increased range of comprehensive, cost-effective solutions for their IT system challenges.

SVAM provides a full range of Information Technology services: IT Solutions and Staffing.  IT Solutions include management consulting, software development, systems management, on-shore & off-shore outsourcing, and niche practices.

"From PCI’s perspective, we need to enhance our marketing/sales presence and offer managed low-cost off-shore programmers to meet the price points our customer are demanding in this emerging economy." states PCI's John Petraglia, "SVAM is that company with the IT solutions capability, sales personnel, and experience with off-shore programmers.  We believe that this is a great match.  I am looking forward to a long mutually beneficial relationship with SVAM."

Microsoft Certified Solution Provider

Customer Relationship Management (MS-CRM) ISV

PCI is a Microsoft Certified Solution Provider. PCI has direct access to Microsoft products, technologies, and information that enhance our effectiveness and efficiency in building Microsoft based solutions. We can also go on-line with Microsoft at any time to get answers to questions or to access the latest sales and training tools. Our partnership with Microsoft has proved very valuable in the past and should continue to allow us to provide superior service to our customers in the future.

Programming Concepts, Inc. (PCI) is a Microsoft Business Solutions Independent Software Vendor (ISV) for MS-CRM.  Refer to our MS-CRM web pages for more information about our MS-CRM products and services. 

NetFeed Technology

Netfeed Technologies Corporation products and services are directed toward the financial information community. NTC products include complete market data integration and distribution systems, real-time and delayed market data, web solutions and hosting, trading floor and Internet applications, integration tools and complete customized solutions. Netfeed System based solutions have been the foundation for companies such as Chicago Mercantile Exchange, Reuters, Morgan Stanley, Exxon and Chevron.
 
NTC is a joint venture based upon the industry proved technology of the Netfeed system by DataCode Inc and the unparallel solution development expertise of Programming Concepts. NTC has expanded its product and services offerings by introducing it's own line of proprietary products (Nasdaq Level II Viewer, Portfolio Manager). third-party product licensing (Neovision's webHeatmaps ™) and affiliations with market data providers (Marketfeed).

Reuters Application Developer

Programming Concepts, Inc. is a Reuters Application Developer. This means that Reuters recommends PCI as a developer of third party Reuters applications. PCI has been involved with many of the major Reuters internal development projects for over 25 years. Our experience includes systems development and complex system testing. We are experienced in all aspects of Reuters information delivery and contribution. We believe we can be an asset to Reuters customers in developing Reuters based applications.

GTV Solutions, Inc.

Programming Concepts, Inc. (PCI) is proud to be a Certified VAR for GTV and is reselling their state-of-the-art Sonork Enterprise Instant Messaging platform. As part of the deal PCI works closely with GTV to offer custom Sonork EIM implementations to its enterprise clients and to integrate Sonork-powered real time communications and presence management functionality into PCI financial information products. 

Sonork-EIM is the most robust, reliable and extensible Enterprise Instant Messaging (EIM) system on the market today. The turnkey client-server platform is designed exclusively for the enterprise, delivering the advanced functionality, security, stability and network integration capabilities required for mission critical business communication networks. The stable deployment-tested system is in use by hundreds of businesses and government agencies, including HP, EDS, J&J and American Airlines, to name a few. Visit the Sonork web site at www.sonork.com and the PCI News Release.

DataCode Application Developer

The DataCode, Inc. and Programming Concepts, Inc. alliance allows PCI, a custom software/systems Development Company, to provide its programming resources for the development of new DCI products. DCI now has a much larger development team to utilize to satisfy ever-increasing demand for real time systems that collect, manipulate, and disseminate financial information.
 
DataCode, Inc. provides solutions for the distribution of financial market data and private enterprise information. WorldWatch Insight provides access to real-time quotes and news. The product also provides analytical capability on market data and the integration of market data from Reuters, Telerate, S&P ComStock, Bridge, Platts and other data sources.

Invores Systems, Inc.

Programming Concepts, Inc. (PCI) is a VAR for Invores Systems Inc. and uses the Invores state-of-the-art telephony platform, EXpress2.0, for interactive voice projects. PCI also partners with Invores to offer professional services for custom projects sold by other Invores partners.

Invores Systems is the first in the industry to offer a complete software platform that is standards-based for the deployment of interactive voice web solutions. EXpress2.0 uses speech recognition technology, which means that companies will be able to offer self service options to their callers that will closely simulate a conversation with a “real” service rep. Callers will talk to EXpress2.0 applications, eliminating the frustration often caused by pressing buttons on a telephone keypad to navigate a complicated phone menu. In addition, the joint PCI/Invores solution can deliver callers with information gathered during the call to any desktop in the enterprise, creating a seamless transition from self-service to assisted service.

Express2.0 is powered by VoiceXML applications, which has become the standard for web driven speech applications. EXpress2.0 is the ideal choice for companies looking to leverage the business logic of their existing web infrastructure and extend it out to the telephone. 

Product Support Solutions, Inc.

Product Support Solutions, Inc. is a worldwide provider for Legacy and NextGen Interactive Voice Response Support and Maintenance Services as well as Training, Consulting and System Integration for leading Contact Centers (IVR, CTI, VOIP, VoiceXML, SALT) across all markets and verticals.

Refer to our PSS Press Release for more information.

Dayton T. Brown

Programming Concepts, Inc. (PCI) is proud to announce that we have formed a strategic alliance with Dayton T. Brown (DTB) to enhance each company's marketing efforts by providing a wider range of professional services and products.  DTB an international single source for Engineering & Testing, Precision Sheet Metal Fabrication, Technical Communication Services, and Test Systems for industrial, commercial and military requirements.  PCI's primary focus is DTB's Technical Communication Division - a leader in technical documentation development, management and delivery systems. 

SS&C

SS&C provides industry leading  solutions for the investment and financial management.   SS&C recently acquired NeoVision, is the leader in financial visualization with three product offerings Heatmapsฎ,Riskmaps and WebHeatmaps™.
 
Heatmaps are licensed to over 40,000 desks worldwide. SS&C Heatmaps users include major financial information vendors, such as Bridge, Bloomberg and Data Broadcasting Corporation; and leading financial institutions, such as Merrill Lynch, Fidelity, and Citibank.

Intel/Dialogic E-Business Partner

Programming Concepts is a member of Intel's Solution Provider Program and it's Converged Communication Provider Program. This allows PCI access to a variety of mission critical information, including, but not limited to, the latest technical information on Intel Products and solutions, new technologies, tools and exclusive training opportunities.
 
As a solution provider, PCI has access to Intel's vast resources for E-Business, E-Commerce and Web applications.  Membership in the converged communications program stems from PCI's extensive experience with Dialogic hardware, now part of Intel. Resources available allow PCI to custom create a solution that supports a broad range of compatible telephony and business applications, peripherals, and services from multiple vendors on a single system.

Elix (formerly MediaSoft Telecom) Reseller

Elix is a provider of multimedia contact center and business solutions, with products installed in over 46 countries. Elix solutions help organizations manage customer interactions more efficiently and increase agent productivity, resulting in both enhanced profitability and customer loyalty. Investors like Intel Communications Funds, Fondaction (CSN), and GTI Capital all support Elix's business objectives. Elix offers an array of self-service and agent-assisted touchpoint interactions using Computer Telephony Integration, Interactive Voice Response, Text-to-Speech, Web Integration, and Speech Recognition.

Elix IVS for Windows 2000, one of the most powerful IVR solutions on the market today, is a feature-rich development platform designed to build, run, and manage an interactive voice services infrastructure. This development platform helps provide single or multiple services and applications, including Interactive Voice Response systems, and other computer-telephony applications.

Nortel Networks/Periphonics VAR

Programming Concepts, Inc. is a Nortel/Periphonics Corporation VAR. Nortel Networks develops, markets and supports high performance, interactive voice response (IVR) systems that allow you to interact with computer databases using a touch-tone keypad, speech input, fax and web browsers for automated transaction processing applications.

Nortel Networks voice systems automate routine functions for many organizations. Banks, investment firms, credit unions, insurance companies, government agencies and universities use voice systems to automate routine inquiries, resulting in improved service and reduced overhead costs.

Trilogic Systems

Trilogic Systems is an ISO-9001 quality-accredited co-source integrator with expertise in mission-critical, high-availability communications applications for OEMs and large end-users. The company designs, integrates, and maintains multi-vendor solutions using open system platforms based on a variety of popular bus architectures and operating systems. Trilogic Systems’ services include application consultation and prototyping, certification and safety programs (including NEBS compliance), testing and quality assurance, installation support, and 7 x 24 technical support.

IBM Business Partner

When it comes to e-business,IBM is well known and very respected. IBM's open technology lets PCI customize solutions to meet any customer requirement. Using WebSphere, IBM's integrated electronic commerce (e-commerce) software, PCI is able to manage transactions and complex integration projects faster and more efficiently. The customizable  software also helps PCI improve customer experience on the Web and enable wireless and voice interaction.

Aether Systems

PCI licenses the Advantage Wireless Gateway system Aether. Aether has also recommended PCI to Advantage customers as the recommended provider of Advantage support and enhancements. The customer base includes ALLTEL, Qwest, Verizon and many other major cellular and paging service providers.

Leveraged Technology, Inc. (LTI)

The Integration Services (IS) division of LTI specializes in Customer Relationship Management (CRM) solution definition, implementation, and integration. Through strong partnerships with industry leaders Siebel, Microsoft, Clarify and Cisco, we offer our customers a full range of CRM and e-CRM solutions. With over 50 successful CRM implementations completed to date, our work includes contact center automation to extensive customer care solutions that interface to the web, knowledge base and enterprise systems. Leveraging "Project Success" our proprietary CRM Project Life Cycle Methodology, our LTI consultants assist our clients in every aspect of a CRM implementation from project management and business analysis to system integration, rollout and training.

LISTnet

LISTnet is the Long Island Software and Technology Network founded in 1997. This organization's goal is to bring software and technology companies together for mutual benefit and learning opportunities. Membership is open to both companies and individuals. LISTnet holds regular meetings, lectures from distinguished speakers as well as offering meetings from many diverse sub committees.

Long Island ACM Member

The Association for Computing Machinery (ACM) is an international scientific and educational organization dedicated to advancing the art, science, engineering, and application of information technology, serving both professional and public interests by fostering the open interchange of information and by promoting the highest professional and ethical standards. Through its publications, special interest groups, and committee activities, the ACM promotes and provides for the dissemination of technical and non-technical computing information to its members and the public.

The LIACM is the local chapter of the ACM covering Nassau and Suffolk Counties in New York (Long Island). The LIACM sponsors monthly meetings with guest speakers.