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IVR Development
Highlights
- Over 40 IVR applications successfully
developed
- Expertise with
Nortel / Periphonics
Application Development - over 30 applications
- Certified Nortel
/ Periphonics System Analysts and Programmers on staff
- Expertise with
Invores
EXpress 2.0 VoIP SIP, Speech
Recognition, vXML Telephony Platform
- Expertise with
Dialogic products and
Elix
Telecom products
- Extensive experience with Windows 2000,
SCO Unix, Solaris, SQL, client/server systems, networks,
and telephony
IVR Application Developer
Programming Concepts, Inc. (PCI) is a development and
sales company for Interactive Voice Response (IVR) systems.
Voice response application are fast becoming an integral
part of business infastructure, and PCI's background and
experience make us an ideal partner to help provide
integrated solutions to meet the challenges of improving
customer care while reducing overhead and expenses.
PCI will develop your custom application for a variety of
tools and platforms, including Dialogic tools, Elix
tools, Nortel/Periphonics PeriProducer systems,
Solaris, SCO Unix, Windows 2000, and others.
We have developed over 40 IVR applications programs,
including:
- Fare quotation system for a major international airline
- Stock quotation/portfolio processing for several major brokerage firms
- Utility company interactive information system
- Benefits filing and status system for state unemployment agencies
- Warehouse inventory system for interactive stock information
- Shipping company system for interactive shipping information
- International telephone repair bureau trouble reporting
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