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 MS-CRM - PCI Products and Services

 

 

PCI is providing Independent Software Vendor (ISV) services and products for Microsoft’s exciting new Customer Relationship Management (CRM) product.  As a MS-CRM ISV, Programming Concepts, Inc. is offering:

 

  IVR System MS-CRM Ready IVR
  CTI Application CTI for MS-CRM
  Visual Sales Management Visual representation of sales activity for MS-CRM
  Custom Application Development Custom applications for MS-CRM
  Legacy System Integration Integrate MS-CRM with legacy systems & databases

"We are very excited about being named a MS-CRM ISV partner," stated John Petraglia, President of Programming Concepts, Inc. "PCI clients have successfully utilized our custom software and web-enabled products for a wide variety of business solutions.  Our development expertise and products are ideally positioned for enhancing the MS-CRM core system”. 

Microsoft CRM helps businesses build profitable customer relationships.  Integrated sales and customer service modules enable employees to share information to improve sales success and deliver consistent, efficient customer service.  Built using Microsoft .NET technologies, Microsoft CRM is easy to deploy, customize and use. It is accessible from Microsoft Outlook and the Web. It integrates with other business applications and scales as the business grows.


Information about MS-CRM can be found on our MS-CRM Product Overview Page.